FAQs

You’ve got questions? We’ve got answers. Check out the FAQs list below for answers to questions not found on our website.

General Questions

Ready to co-create? Simply purchase the Super Project or Super Mission prefer from our Creative Services. Depending on the Super Project, an email will be sent with the next steps of the Creative Process once payment has been cleared.

Keltech Designs gladly accepts via Paypal for Business, Stripe/Apple Pay, Quickbooks and Square.

All turnaround times vary by Super Project or Super Mission. Please review the description of your service for the specific turnaround time. Keltech Designs offer a Design Rush Upgrade service for an additional fee for eligible services.

Keltech Designs offer worldwide shipping. Our print products are shipped via USPS Priority Express mail or UPS depending on destination and size of package. Shipping can take up to 7 business days after print production is completed. All print products with a final design approval before 3:00PM Central Standard Time are shipped the same business day. All print products with final design approval after 3:00PM Central Standard Time will be shipped the following business day. Tracking numbers are provided along with your order.

Please consider your purchase. All deposit fees are NON-REFUNDABLE which why Keltech Designs offer unlimited revisions with eligible creative services. Due to the intricate detail and time invested in designing creative products and services, Keltech Designs can NOT cancel or modify an order once it has been given final approval by the Client and sent to print production. Keltech Designs maintains the right to cancel an order after 30 days of no activity or response. 

Alternatively, any miscommunication that occurs from the Client to Keltech Designs during the quoting process will not quality the order for cancelation or refund. If any changes are made to a Super Project (order), it will be viewed as a secondary order and will not quality as a reprint at no charge. 

KD Account

A KD Account is your one source to view your services, transactions, project statuses and so much more with Keltech Designs. You may register for a KD Account or login to an existing KD Account here.

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